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General Support Queries

If you can't find the answers you need in the manuals (see the Resource Finder below), please use the Contact Us webform for general and technical support queries.

Product Registration for 3 year warranty

For all Aim-TTi products purchased after 1st June 2013, the warranty can be extended to three years from the date of purchase.  Find out more or go directly to the Product Registration Form.

Option Codes

To unlock software options using a voucher, please see the Option Licensing Page.


Products requiring in-warranty repair should initially be referred to the company from which they were purchased.  Equipment being sent back to us for repair will need an RMA number (Return Material Authorization) which you can request using the RMA request form.  If you have any questions, please contact us via the Contact page
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