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Privacy Statement

A customer's right to privacy is of importance to us. When you complete a web form or otherwise register on our site, we ask you to provide your name, company or organization, e-mail address, and other information. We then use that information to process your request or query. The information is also stored in order that we know what sorts of information will be of relevance to you as a customer.
 

Information that we collect and use

Information is used for the purpose of fulfilling requests. In addition we may also use the information to identify potential products and offerings that we feel will be of interest to you. The information gained may also be used to help us plan future Aim-TTi products and services as well as improving the information available on the web site. In some instances, the contact information may also be used by one of our distributors or one of our suppliers to get in touch with the customer in order to fulfil a request.
 

Request and Registration forms

During registration you are required to give contact information (such as name and e-mail address). It is optional to provide other information but we encourage you to do so, so we can provide more personalized communication. We use this information to learn more about our visitors, and to keep visitors up to date on new products, services and developments.
 

Emails that you receive

Any promotional or information emails that you may receive from us or one of our suppliers or distributors will include information as to how to unsubscribe.


Cookies and Analytics

This website will place a few essential functional cookies on your computer to enable the site to display properly and to enable account, language and currency preferences to function. By using this site you are consenting to these cookies being set. If you object to this, you are free to disable them through your browser but some features of the website will cease to function.

We also ask for your consent to use two analytics packages (Google Analytics and Microsoft Clarity) which we use to monitor our site performance and understand how users interact with it.  Both of these packages assign an anonymous user ID which is used to link your visits to multiple pages on the site over time so we can work out which pages were visited and for how long etc.  With your consent, this ID is stored in a cookie on your machine.  Google Analytics stores additional cookies to manage aspects of their system.  These are described in detail here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.  Both companies will use any personal data acquired through our use of their software according to their respective privacy policies.  Google's Privacy policy is here: https://policies.google.com/privacy and Microsoft's Privacy Policy is here: https://privacy.microsoft.com/en-us/privacystatement. The primary use of the data for both companies is to create personal profiles for purposes that include advertising. If you're not happy with this, simply turn the cookies off using the control at the bottom right corner of the page and we will not load the analytics software which generates them. 

 

Log Files and Usage tracking

We may use IP addresses to analyze trends and to gather broad demographic information. We do not link IP addresses to anything personally identifiable.
 

Links to other sites

This web site contains links to other sites. Please be aware that TTi is not responsible for the privacy practices of these other sites.
 

Data Security

Security of customer data is important to TTi. The customer information database is available only to a limited number of employees who are fully aware of the security and privacy requirements.
 

Information Correction, Updating, and Deletion

To correct, update or otherwise change personal information which may have been stored as a result of filling Request Form or by contacting TTi by phone, email or other means - please log into your account using the link at the top of the page. In the event of any difficulties, please contact us using the "contact us" button in the menu.


Website Accounts

This website allows you to create an account in order to be able to store and retrieve quotation requests. If you submit a quotation request, an account will be created for you automatically using the email address you provide. You can log in to this account by going to the login page and using the "Request new password" link with the email address you used. Any accounts that have no quotations associated with them and are not accessed for more than a year will be removed. Accounts that are not validated by responding to the validation request email are automatically deleted.  All email addresses are encrypted while on the server.


Legal Entity

Thurlby Thandar Instruments Ltd.
Glebe Road
Huntingdon
Cambs.
PE29 7DR
United Kingdom
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