Advanced Test and Measurement
Instruments and Power Supplies

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Support

General Support Queries

Please use the Contact Us webform for general and technical support queries.


3 year warranty

For all Aim-TTi products purchased after 1st June 2013, the warranty can be extended to three years from the date of purchase.  Go here to learn how to register a warranty.

Repair

Products requiring in-warranty repair should initially be referred to the company from which they were purchased. Or contact us via the Contact page

Products requiring out of warranty repair. Please request service support via our Contact page

Operation Manuals

Operation manuals are available on the product pages under the "Resources" tab. They are also available from the Support Site (see below).

EU Declaration of Conformity

Beginning in 2015 the product user manuals no longer include the full declaration of conformity. If you require this, please fill in the Declaration of Conformity Request Form.

Aim-TTi Support Site

The contents of the Aim-TTi Support site are being progressively moved to this site. You should be able to find instrument drivers, LabVIEW or IVI drivers, Firmware updates, software utilities, mechanical drawings etc, on the product pages in the "Resources" tab. Aim-TTi provides further product support via the Support Downloads Site. Access to this site requires simple registration - see User Login at the top of the page. You will be sent an email with a log-in link that validates your account and allows you to log in (if you don't get this email within a few minutes, check your spam filter). Once you are logged in there is a link in your user account home page to the support site, and another one here.

Adwords Conversion: 

To gain access to the Aim-TTi support site and download manuals, drivers and firmware updates:

please Create an account or Login

Once you are logged in, please return to this page where a link the support site will be shown.